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Shipping & Returns

Shipping & Returns

Shipping

Cycle Sector offers free shipping on all orders that total over $75.  Free shipping applies to qualifying orders shipping to the continental United States only and does not include Hawaii, Alaska and Puerto Rico.  Free shipping also does not apply to international orders.  For orders under $75, we normally ship with a flat rate of $12.  

Shipping services vary from USPS Priority, FedEx and UPS ground, depending on the product and manufacturer.  If you have certain shipping preferences, please contact us before or immediately after you place your order so that we can make the right accomodations. 

Cycle Sector does ship internationally, but it is at our discretion.  If you are an international customer and would like to inquire about our international rates and policies, please contact us directly.  

Returns Policy

In the unfortunate case that you need to return or exchange something, we try to make it as easy and painless as possible.  If you receive an item that you wish to return, please contact us within 14 days of delivery to arrange return details.  We will grant a full refund as long as the item is in new, resellable condition with the original packaging in-tact. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  If you are shipping an item back please make sure to obtain a tracking number since we cannot be held liable for items lost in transit back to us.  Please also package it in a box or envelope and do not apply the shipping label or tape direclty on the product packaging.  You should expect to receive your refund within 1-3 business days once we have received the item back. 

Our goal is always to make sure you are 100% satisfied with your purchases and especially with our customer service!

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